====== InqScribe Knowledge Base ======


This site contains frequently asked questions, tutorials, troubleshooting tips, and known issues related to [[http://www.inqscribe.com|InqScribe]].

(For additional support, visit [[http://support.inquirium.org/?inqscribe|InqScribe's discussion forum]].)

Information is organized by **topic**. You can also navigate using the table of contents to the right.


===== General =====

  * [[inqscribe:transcript_auto|Can InqScribe automatically generate my transcript for me?]]
  * [[inqscribe:cd|Is InqScribe available on CD?]]

===== Foot Pedals =====

  * [[inqscribe:pedals_supported|Which footpedals can I use with InqScribe?]]
  * [[inqscribe:pedals_joystick|Why does InqScribe think my foot pedal is a joystick/gamepad/other weirdly named thing?]]
  * [[inqscribe:pedals_notrequired|Do I have to use a foot pedal?]]
  * [[inqscribe:pedals_buy|Where can I buy foot pedals?]]
  * [[inqscribe:pedals_hid|What's with this file called 'HID.bundle'?]]
  * [[inqscribe:pedals_settings|Why did my foot pedal suddenly stop working?]]
  * [[inqscribe:pedals_settings|Why won't InqScribe save my foot pedal settings?]]


===== Licenses =====

  * [[inqscribe:license_entercode|How do I enter my license code into InqScribe?]]
  * [[inqscribe:license_troubleshoot|License codes don't work!]]
  * [[inqscribe:license_multiplecomputers|Can I install my InqScribe license on more than one computer?]]
  * [[inqscribe:license_winmac|Can I install my InqScribe license on a Macintosh and a Windows computer?]]
  * [[inqscribe:license_site_or_single|What's the difference between a "Site License" and a "Single User License"?]]
  * [[inqscribe:license_howmany|How many licenses do I need to buy?]]
===== Media =====

  * [[inqscribe:media_formats|Which media formats does InqScribe support?]] //(i.e., MPEG-4, AVI, WMV, MOV, MP3, DivX...)//
    * [[inqscribe:media_wmp|Can I play Windows Media files?]]
    * [[inqscribe:media_real|Can I play RealPlayer files?]]
    * [[inqscribe:media_dss|Can I play DSS audio files from my digital voice recorder?]]
    * [[inqscribe:media_dvf|Can I play DVF audio files from my digital voice recorder?]]
  * [[inqscribe:media_ltc|I have a WAV (or MP3) file with time code in one channel and audio in the other. Can InqScribe detect the time code?]]
  * [[inqscribe:media_disabledbuttons|Why are some of the playback buttons disabled?]] //(such as the Play Rate slider or the Fast// Forward button)
  * [[inqscribe:media_dvd|Can I use InqScribe with DVDs?]]
  * [[inqscribe:media_pitchlock|I activated Pitch Lock, but it doesn't seem to do anything. What's up?]]
  * [[inqscribe:media_timecode|How does InqScribe set time codes?]]
  * [[inqscribe:media_timecode_match|Why doesn't my time code match the movie?]]
  * [[inqscribe:media_volume|How can I increase the volume of my media file?]]

===== Shortcuts and Snippets =====

  * [[inqscribe:snippet_functionkey|I assigned a snippet to F1 (or F2 or F3 or F4). Why do weird things happen when I insert it?]] //(Mac only)//
===== Subtitling =====

Subtitling notes are organized by the subtitle format you want to produce.

  * [[inqscribe:subtitle_quicktime|Notes on exporting subtitled QuickTime movies]]
  * [[inqscribe:subtitle_youtube|How to upload subtitles to YouTube]]
  * [[inqscribe:subtitle_fcp|Notes on exporting to Final Cut Pro]]
  * [[inqscribe:subtitle_dvd|How to export subtitles to DVD]]
  * [[inqscribe:subtitle_srt|Notes on exporting to Spruce STL format files]]
  * [[inqscribe:subtitle_xslt|How can I convert exported XML to some other format?]]
  * [[inqscribe:subtitle_scroll|Can I make my subtitles scroll by, kind of like a teleprompter?]]

===== Transcript =====

  * [[inqscribe:transcript_flicker|Sometimes the transcript field flashes briefly, usually after I've typed something. Why?]] //(Windows only)//
  * [[inqscribe:transcription_auto|Can InqScribe automatically generate my transcript for me?]]
  * [[inqscribe:transcript_style_spell|Will InqScribe ever support styled text?]]
  * [[inqscribe:transcript_style_spell|Will InqScribe ever support spell-checking?]]
  * [[inqscribe:transcript_bold|How can I bold my timecodes?]]
  * [[inqscribe:transcript_convert_timecode|How can I convert my "[00:01:23.29]" timecodes to "00:01:23.29" (remove brackets)?]]
===== Troubleshooting Tips =====

  * [[inqscribe:troubleshoot_prefs|How do I find my preferences file?]]  
  * [[inqscribe:troubleshoot_clearbackups|Old backup files appear whenever InqScribe is launced. How can I stop this?]]
  * [[inqscribe:troubleshoot_recover|My computer crashed. How to I recover my backed up InqScribe file?]]
  * [[inqscribe:troubleshoot_startupwin|InqScribe won't start!]] //(Windows)//
  * [[inqscribe:troubleshoot_startupmac|InqScribe won't start!]] //(Mac)//
  * [[inqscribe:troubleshoot_debugview|How do I install DebugView?]] //(Windows)//

===== Known Issues =====

=== Footpedal Issues ===

  * [[inqscribe:pedals_settings|Footpedal settings getting corrupted]] //(Fixed in version 2.0.5)//
  * [[inqscribe:pedals_wizardconflict|Can't set pedal keys with Wizard]]
  * [[inqscribe:pedals_shiftconflict|Pressing the "Shift" key pauses video/audio when using a footpedal]] //(Fixed in version 2.0)//

=== Mac OS Issues ===

  * [[inqscribe:snippet_functionkey|Avoid F1-F4 in Shortcuts]]
  * [[inqscribe:shortcut_wacomconflict|Wacom Tablets Interfere with Shortcut Creation]] //(Fixed in version 2.0)//

=== Win OS Issues ===

  * [[inqscribe:knownissues_securityconlfict|Conflicts with Cox Cable Internet Security Suite]]
  * [[inqscribe:troubleshoot_wintaskbar|I restored an InqScribe window from the task bar, and the video is blank!]]