InqScribe Knowledge Base

This site contains frequently asked questions, tutorials, troubleshooting tips, and known issues related to InqScribe.

(For additional support, visit InqScribe's discussion forum.)

Information is organized by topic. You can also navigate using the table of contents to the right.

• Can InqScribe automatically generate my transcript for me?
• Is InqScribe available on CD?

• Which footpedals can I use with InqScribe?
• Why does InqScribe think my foot pedal is a joystick/gamepad/other weirdly named thing?
• Do I have to use a foot pedal?
• Where can I buy foot pedals?
• What's with this file called 'HID.bundle'?
• Why did my foot pedal suddenly stop working?
• Why won't InqScribe save my foot pedal settings?

• How do I enter my license code into InqScribe?
• License codes don't work!
• Can I install my InqScribe license on more than one computer?
• Can I install my InqScribe license on a Macintosh and a Windows computer?
• What's the difference between a "Site License" and a "Single User License"?
• How many licenses do I need to buy?

• Which media formats does InqScribe support? (i.e., MPEG-4, AVI, WMV, MOV, MP3, DivX...)
  • Can I play Windows Media files?
  • Can I play RealPlayer files?
  • Can I play DSS audio files from my digital voice recorder?
  • Can I play DVF audio files from my digital voice recorder?
• Why are some of the playback buttons disabled? (such as the Play Rate slider or the Fast Forward button)
• Can I use InqScribe with DVDs?
• I activated Pitch Lock, but it doesn't seem to do anything. What's up?
• How does InqScribe set time codes?
• Why doesn't my time code match the movie?
• How can I increase the volume of my media file?

• I assigned a snippet to F1 (or F2 or F3 or F4). Why do weird things happen when I insert it? (Mac only)

• "Export Subtitled QuickTime Movie..." is disabled. Why?
• Can I make my subtitles scroll, like a teleprompter?
• Why do I get a 'Text cannot be measured' error?
• How do I burn subtitles onto a Video Track?
• How do I preview subtitles?
• How can I convert exported XML to some other format?
• Tips on Exporting to Final Cut Pro XML

• Sometimes the transcript field flashes briefly, usually after I've typed something. Why? (Windows only)
• Can InqScribe automatically generate my transcript for me?
• Will InqScribe ever support styled text?
• Will InqScribe ever support spell-checking?

• How do I find my preferences file?
• Old backup files appear whenever InqScribe is launced. How can I stop this?
• My computer crashed. How to I recover my backed up InqScribe file?
• InqScribe won't start! (Windows)
• InqScribe won't start! (Mac)
• How do I install DebugView? (Windows)

• Footpedal settings getting corrupted (Fixed in version 2.0.5)
• Can't set pedal keys with Wizard
• Pressing the "Shift" key pauses video/audio when using a footpedal (Fixed in version 2.0)

• Avoid F1-F4 in Shortcuts
• Wacom Tablets Interfere with Shortcut Creation (Fixed in version 2.0)

• Conflicts with Cox Cable Internet Security Suite
• I restored an InqScribe window from the task bar, and the video is blank!